Shipping policy

 

ORDER PROCESSING

All orders are processed within 2–5 business days after payment is confirmed.
Please note that processing time does not include shipping time.

During product launches, promotions, or high-volume periods, processing times may be slightly extended.

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SHIPPING

Shipping times vary depending on destination and shipping method selected at checkout.
 • Domestic (U.S.): estimated delivery within 3–7 business days after shipment
 • International: estimated delivery within 7–21 business days after shipment

Once your order has shipped, you will receive a confirmation email with tracking information.

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SHIPPING FEES & DUTIES

Shipping fees are calculated at checkout.
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.

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ADDRESS ACCURACY 

Please ensure that all shipping information is accurate at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

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DELAYS & LOST PACKAGES

Delivery times are estimates and may be affected by customs, weather, or carrier delays.
If your package appears lost or delayed, please contact us at info@clubferal.com and we’ll assist you as soon as possible.